Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Me99 Casino. Please read them carefully before registering an account, making a deposit or using any gaming service.

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1. General terms and acceptance

These Terms & Conditions govern your access to and use of the Me99 Casino website, account services, games, payment features, promotions and any other related services made available through the website. In these terms, “Me99 Casino”, “we”, “us” and “our” refer to the relevant service operated under the Me99 Casino brand. “You” and “your” refer to the person accessing the website or using the services.

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By visiting the website, registering an account, depositing funds or playing a game, you confirm that you have read, understood and accepted these Terms & Conditions. If you do not agree with any part of them, you must stop using the website and services. Additional rules may apply to particular games, payment methods, promotions or features. Those rules form part of these Terms & Conditions where they are displayed or linked.

You are responsible for checking these terms each time you use the website. We may update, replace or amend the terms when reasonably required, including to reflect changes to the services, technology or applicable legal requirements. The latest version published on the website will apply from the stated effective date, or from publication where no separate date is shown. Continued use after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to access online gambling services in their location. You must not use the website if doing so would breach a law, restriction or requirement that applies to you. It is your responsibility to understand the rules that apply in your state, territory or country before using the services.

2. Account eligibility and verification

To open or use an account, you must meet the minimum legal age requirement and all other eligibility requirements that apply to the services. You must provide information that is accurate, complete and current. This may include your name, date of birth, residential details and other information needed to create or verify an account.

Only one account may be used by each individual unless we expressly approve otherwise. An account must be registered in your own name and must not be opened or used on behalf of another person. You must not sell, transfer, share, lend or otherwise allow another person to use your account.

You are responsible for keeping your login information secure. Do not disclose your password or allow other people to access your device or account. You should notify us through the available website support channel if you believe that your account details have been lost, stolen or used without your permission. Activity carried out through your account may be treated as activity authorised by you unless you have reported a security issue promptly.

We may ask you to complete identity, age, payment or source-of-funds checks before, during or after your use of the services. You agree to provide reasonable information and documents when requested. Until a check is completed, access to an account, deposits, withdrawals or gaming activity may be limited. Information supplied for verification must be genuine, readable and consistent with your account details.

You must use your own personal details when registering.
You must not create duplicate accounts or attempt to avoid account controls.
You must not use an account while suspended, self-excluded or otherwise restricted.
You must tell us if information connected with your account changes.
You must not permit a person who is underage or otherwise ineligible to access the services.

We may refuse an application, restrict an account or close an account where information cannot be verified, where eligibility requirements are not met, or where we reasonably consider that continued access may create a legal, security, compliance or responsible gambling concern.

3. Deposits, withdrawals and gaming activity

You may only use payment methods that are available through the website and that belong to you or that you are authorised to use. You must not use a payment method belonging to another person without proper authorisation. We may reject, reverse or review a transaction where the payment method cannot be verified or where a transaction appears unusual, unauthorised or inconsistent with these terms.

Before using real-money services, you should check the transaction information displayed on the website, including any applicable minimums, maximums, processing conditions, fees and verification requirements. These details may differ between payment methods and may be changed from time to time. You are responsible for reviewing the current information before confirming a transaction.

You must use your own funds and must not deposit money obtained unlawfully. Do not deposit more than you can afford to lose. A deposit does not guarantee a particular result, prize or return. Games involve risk, and outcomes are not guaranteed. Past results, displayed statistics or previous wins do not predict future results.

Game rules, available stakes, settlement information and relevant result records may be displayed within the website or game interface. You should check the rules before playing. A game may be interrupted by a technical issue, communication failure, maintenance or another event outside reasonable control. Where appropriate, the affected activity may be reviewed and resolved in accordance with the applicable game rules and available records.

A withdrawal may be subject to account verification, transaction checks and any conditions clearly shown on the website. We may return funds using an appropriate verified payment method or request further information before completing a withdrawal. You remain responsible for confirming that your account and payment information are correct.

If a payment is reversed, recalled, charged back or made without authorisation, you may remain responsible for the resulting amount and reasonable costs connected with investigating or recovering it. We may suspend relevant activity while a payment issue is reviewed. We will not knowingly accept funds where doing so would be unlawful or inconsistent with applicable requirements.

4. Promotions, prohibited use and account action

Promotions, bonuses and promotional campaigns may have separate terms. Those terms will explain the eligibility rules, qualifying activity, expiry dates, wagering or play requirements, limits and any restrictions that apply. You should read the specific promotional terms before opting in or using a promotional benefit. If there is an inconsistency, the specific promotion terms will generally apply to that promotion.

You must use the website fairly and lawfully. You must not attempt to manipulate a game, exploit an error, interfere with the website, use automated tools or create a false identity. You must not use software, devices, scripts or methods intended to gain an unfair advantage, disrupt the services or avoid security, location, age, account or promotional controls.

Do not use the services for fraud, money laundering or any unlawful purpose.
Do not interfere with other players, the website or the operation of any game.
Do not upload or transmit malicious code, harmful material or unauthorised content.
Do not copy, reproduce, modify or commercially exploit website content without permission.
Do not use multiple accounts to obtain an advantage or claim a benefit more than once.
Do not misuse promotions, payment systems, customer support or account verification processes.

If we identify suspected fraud, abuse, technical manipulation, breach of these terms or another serious concern, we may take reasonable action. This may include cancelling an affected transaction or game, removing a promotional benefit, restricting access, suspending an account, closing an account or withholding activity while an investigation is completed. Any action will be considered in light of the information available and applicable requirements.

We may also suspend or close an account where required for security, responsible gambling, legal or compliance reasons, or where the services are no longer available to you. You must not attempt to reopen or use another account to avoid a restriction or closure.

5. Website availability, responsibility and legal information

We aim to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. Maintenance, updates, network problems, device issues, supplier failures or other events may affect availability. You are responsible for using a suitable device, connection and software, and for protecting your device from unauthorised access and harmful software.

Information on the website is provided for general service and gaming purposes. We do not guarantee that every description, display, price, balance or availability indicator will always be free from error. If a clear technical or administrative error affects an account, game, transaction or promotion, we may correct the error and take reasonable steps to restore the position that should have applied.

To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. Subject to those protections, we are not responsible for loss caused by your breach of these terms, misuse of the services, inaccurate information supplied by you, failure to protect your account or events outside reasonable control.

Our handling of personal information is explained in the Privacy Policy. By using the website, you acknowledge that information may be collected, used and disclosed as described in that policy and as otherwise permitted or required by law. Website content, branding, software and other materials may be protected by intellectual property rights and may only be used for personal access to the services unless permission is given.

Responsible gambling is an important part of using the services. Set a budget before you play, take regular breaks and do not chase losses. Account tools or support options may be available to help you manage your play, including deposit controls, time reminders, limits or self-exclusion. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, stop playing and seek help from an appropriate support service.

These Terms & Conditions are intended to operate with applicable Australian law and any mandatory rights or requirements that apply to you. If a court or authorised body finds one provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. These terms, together with any linked policies and specific service rules, form the agreement between you and the relevant service operator concerning your use of the website.

If you have a question about these terms, use the support or contact option shown on the Me99 Casino website. We recommend keeping a copy of the terms and any specific promotion or game rules that apply when you use the services.